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Mission

The Village Of Crestwood Water provides water services to about 10,950 residents of Crestwood in Cook County, Illinois. The Village Of Crestwood Water Department distributes purchased surface water, which originally flows from Lake Michigan. The water is drawn from the City of Chicago's Water Treatment Plant after it is pumped from the source and purified.

Under the authority of the Safe Drinking Water Act, the EPA requires Crestwood Water to assess local water quality each year and distribute a Consumer Confidence Water Quality Report. At WaterZen, we review these reports and make the information available concisely, straightforwardly, and easily understood. You can find the CCR report here.

Report a leak or submit a condition report

For Water Emergencies, call 911

Contact Us

Cathy Johnson

Department Supervisor

Address: 13800 S. Cicero Ave, Crestwood, IL 60418

Phone:(708) 371-4800 ext. 3

 Hours: 

Mon,Wed - Fri. 9 a.m. - 4 p.m. 

Tuesday: 9 a.m. - 8 p.m.

 

 

 

 

 

 

 

 

 

 

 

Links

Pay Water Bill       Billing Rates          Water Quality Reports      Final Water Meter Readings      Village Directory                                            

 

Cook County Leak Repair

 

Do you have leaks or inefficient plumbing that are causing high water bills? Cook County Leak Repair may be able to help. Cook County Leak Repair provides free plumbing repairs and fixture upgrades to help eligible suburban Cook County residents stop leaks and save money on water bills. Cook County Leak Repair is a free government program. There are no hidden or unexpected fees.

Instructions

  1. Enroll:  Simply fill out the enrollment form.
  2. Assessing Your Needs:  A team member will call you to discuss your plumbing needs and schedule an inperson assessment for large or complex leaks.
  3. Repairs & Upgrades: A licensed plumber will repair leaks or install efficiency upgrades at  no cost.
  4.  
The program provides step-by-step guidance and may even be able to help residents with outstanding water bills.

To confirm eligibility and enroll, visit CookCountyLeakRepair.org/Save

Questions? Contact Us Today!


 Crestwood & Midlothian Join Together to Alleviate Chronic Flooding

The Village of Crestwood, in partnership with the Village of Midlothian, will host a Public Information Event on Tuesday, April 28, 2026, at 6:30 pm at the Crestwood Civic Center to share information about the Crestwood/Midlothian Flood Mitigation Project, a major effort to reduce chronic flooding. The project will focus on the area bound by Midlothian Turnpike (north), 147th Street (south), Lamon Avenue (east) and Central Avenue (west). Studies by Crestwood, Midlothian, and Bremen Township confirmed recurring flooding affecting homeowners, a local church, and major roadways such as the heavily traveled Midlothian Turnpike. These studies resulted in eleven targeted drainage improvements across seven locations designed to lower water surface elevations, improve stormwater flow and storage, and strengthen the watershed’s resilience to future flooding.

The Villages of Crestwood and Midlothian have entered into an Agreement with the Metropolitan Water Reclamation District of Greater Chicago (MWRD) for vital funding to advance this project, which requires easements, land acquisition, and coordination among several agencies. Construction will occur in two phases that include stream?flow improvements, new and reconstructed detention basins, culvert upgrades, streambank stabilization, and additional stormwater storage. At this time, construction is scheduled to begin in Winter 2027.

Residents are invited to learn more at this event at the Crestwood Civic Center, 13820 S. Cicero Avenue from 6:30 to 8:30 pm on April 28, 2026. Crestwood and Midlothian staff, along with the project engineers, will be available to answer questions and discuss anticipated benefits for the community.

Crestwood/Midlothian Drainage Project

Village Facebook page


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